Last Updated July 01, 2021
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in
new and unused condition, with all original tags and labels attached.
To return an item, place the item securely in its original packaging, and mail your return to the following
Al Asala office
Garhoud, Saraya Avenue bldg block B, level 1, office B103
United Arab Emirates
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a
trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return or
exchange. Please allow at least seven (7) days from the receipt of your item to process your return or
exchange. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or
If you have any questions concerning our return policy, please contact us at:
0097156 321 6666